Transparency and trust are at the core of our business.
Last Updated: January 1, 2025
At Next Gen Kerala ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our website (nextgenkerala.in) and all services offered by us.
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. This includes:
We use the information we collect or receive for the following purposes:
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.
Effective Date: January 1, 2025
Next Gen Kerala operates as a collaborative collective of skilled freelancers working together as a unified team with a single goal: your business growth. When you engage with us, you are hiring a coordinated network of independent experts managed under the Next Gen Kerala brand.
By accessing and using nextgenkerala.in, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.
Next Gen Kerala provides digital marketing and web development services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
You agree to provide accurate and complete information when requested. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
All content provided on this website, including but not limited to text, graphics, logos, images, and software, is the property of Next Gen Kerala and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
Payments for services (Web Development, SEO packages, etc.) must be made in accordance with the invoice terms. Failure to pay may result in suspension of services. We accept UPI, Bank Transfer, and major Credit Cards.
In no event shall Next Gen Kerala be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or website.
We value your trust. If you have paid an advance for any service, you are entitled to collect it back fully if a cancellation request is raised within 24 hours of the payment. After this 24-hour window, resources are allocated, and the advance becomes non-refundable.
If you believe you have been charged in error or are dissatisfied with a service, please contact our support team immediately at info@nextgenkerala.in. We will review the case and try to find a fair resolution.
While we make every effort to ensure that we accurately represent all the products and services on this website and their potential for income, it should be noted that earnings and income statements made by Next Gen Kerala and its clients are estimates of what we think you can possibly earn. There is no guarantee that you will make these levels of income.
Our website may contain links to third-party websites. These links are provided solely as a convenience to you. We are not responsible for the content of linked third-party sites and do not make any representations regarding the content or accuracy of materials on such third-party websites.
Search engines like Google frequently update their algorithms. While we use best practices, Next Gen Kerala cannot be held responsible for any loss of rankings or traffic due to these third-party updates.
In accordance with the Information Technology Act, 2000 and Rules made thereunder, the contact details of the Grievance Officer are provided below:
Name: [Officer Name Placeholder]
Designation: Head of Operations
Company: Next Gen Kerala
Address: Puliyanmala, Kattappana, Kerala 685515
Email: grievance@nextgenkerala.in
Phone: +91 6238 005 674 (Mon-Fri, 10 AM - 5 PM)
If any specific freelancer assigned to your project fails to deliver work within the agreed time period, you have the right to file a direct complaint against that individual person. We take strict action to ensure project timelines are met.
We ensure that a dedicated responsible person is available to help you 24 hours a day. This point of contact is fully responsible for addressing every need of yours and ensuring your project runs smoothly.
If you have any complaints regarding content, privacy, or service issues, please send a detailed email to the Grievance Officer. We will acknowledge your complaint within 48 hours and strive to resolve it within 15 days.